A group program is only as strong as the attention you give each person in it.

Every member in the cohort has a colour-coded stage indicator showing exactly where they are in the program. Green means they're up to date. Blue means they're actively working. Orange means content is sitting untouched. You can scan the whole group in seconds and know immediately who to focus on — without clicking into individual profiles one by one.

The Program Flow tab shows every stage and step in your program with aggregate progress across the cohort. But progress percentages only tell part of the story. A step stuck on "In Progress" means some members have engaged and others haven't — that's your cue to investigate. The real insight comes when you open a member's journal and see what they're writing, not just whether they've completed something.

When you queue a reflection or a set of questions for the entire cohort, everyone's responses are collated into a single view. You can see themes across the group, spot who hasn't responded yet, and export the answers as PDF or CSV. Before a group session, open the collated view and you arrive prepared with the patterns already in mind.

Content delivery in a cohort isn't automatic — you control when members receive the next stage of the program. Click Advance and the attached resources are queued into their journals, ready to be worked through. This means you can move faster with members who are progressing quickly, hold back for those who need more time, and respond to what's happening in coaching conversations rather than following a rigid schedule.

When a member has content sitting untouched in their journal, a nudge sends them a simple email linking them back. You can nudge one member individually or hit nudge at the cohort level — it only reaches people who have items waiting, so everyone who's up to date is unaffected. It's safe to use weekly as part of your routine, and it keeps the group aware of the program without being heavy-handed.

Sometimes a member falls far enough behind that certain items in their journal have gone stale — a pre-session reflection for a session that already happened, a monthly check-in from two months ago. Skipping removes those items from the queue so the member sees only what's current and meaningful. Two relevant prompts are always better than twelve stale ones. Skipped items are recorded on the member's program flow so you have a clear history of what was bypassed and why.

Your program is the blueprint — the structure, collections, smart folders, and coaching approach. Each time you run it, you create a new cohort. The program's content is shared across all cohorts, so updates cascade automatically. But each cohort can layer in its own resources, documents, and context without altering the underlying design. You build the program once. You run it as many times as you need.

Assign coaches to each cohort so they can access members, track progress, and record sessions. In multi-coach programs, the program structure stays consistent across the team — shared templates, shared collections, shared methodology — while each coach maintains individual relationships with their assigned members. Coaches see the members they're working with. Program administrators see the full picture.

Invite members to a cohort and they're taken through the program's invitation flow — any onboarding steps, welcome content, or setup you've configured. For existing workspace members joining a new cohort, you can add them directly or send them through the full onboarding if the program requires it. Either way, they arrive in the cohort ready to begin.