A great session doesn't start when the call connects. It starts when your client begins to prepare.

A discovery call isn't the same as a deep coaching session. A fifteen-minute check-in isn't the same as a sixty-minute exploration. You create session types that match the kinds of conversations you actually have — each with its own name, duration, and format. When you link session types to a program, coaches can book the right kind of session for the right moment. No more one-size-fits-all time blocks that ignore how coaching really flows.

Some sessions happen face-to-face in an office. Others happen on a video call. Some are individual, others bring a group together. Each session type captures the format so clients know what to expect when they book. Virtual sessions include a meeting link they can join directly. In-person sessions show the location. The details are clear before anyone walks through the door — or clicks the link.

You don't rebuild session types for every program. Create a "1:1 Coaching" session type once, and it's available across your leadership program, your graduate cohort, and anything you run next. This keeps your practice consistent — the same session structure, the same flow, the same standards — without duplicating effort every time you launch something new.

When you set up your availability, clients can book sessions directly from their journal. They see the times you've made available, choose what works, and confirm — no emails, no coordination, no waiting. The session appears on your calendar and their journey automatically. For clients, booking feels like a natural part of their coaching experience rather than a separate administrative step.

Availability schedules let you define exactly when you're open for sessions — which days, which hours, how much notice you need, how many sessions per day, and the buffer time between them. You can create different schedules for different contexts: one for in-person sessions at your office, another for virtual calls. Connect your Google or Outlook calendar and the system checks for conflicts automatically, so clients only ever see times that genuinely work.

Not every client self-books. Sometimes you're scheduling a session yourself because you know this client needs a conversation this week. Sometimes a program manager is coordinating sessions across a cohort. Both can book directly within the platform, choosing the session type and time without needing the client to initiate. The session still triggers the full flow — preparation, follow-up, everything — regardless of who made the booking.

One calendar shows all your sessions — across every cohort, every program, every client. Switch between month, week, day, or list views depending on how you like to plan. See what's coming up today, spot gaps in your schedule next week, or review what happened last month. If a session needs to move, reschedule it directly from the calendar without losing the session history or breaking the flow that's already been triggered.

Click any session and you see everything around it — not just the date and time, but the session type, the program it belongs to, the assigned coach, and whether it's virtual or in-person. For virtual sessions, the meeting link is right there. For in-person sessions, the location is clear. And below the details, you see the session flow record: what was delivered at each phase, how the client responded to preparation prompts, and what follow-up has landed. One view tells you the complete story of that conversation.

When you open a client's session history, you're not looking at a list of calendar entries. You're seeing the arc of the coaching relationship — every session, the preparation they did beforehand, and the reflections they captured after. Before your next conversation, you can review what they committed to last time, read how they responded to the follow-up prompt, and notice what's shifted since you last spoke. You arrive informed, not guessing. That's the difference between a coach who schedules and a coach who prepares.