Give your clients a library — not a reading list.

Coaching content shouldn't feel like a filing cabinet.
Most coaching platforms treat content delivery as a straight line — one thing after another, in a fixed order, on your schedule. But real coaching isn't that tidy. Some clients want to revisit a framework they worked through weeks ago. Others need a daily ritual to anchor their practice. Some are ready for the deep exercise before you've even assigned it.
Smart Folders give your clients structured, browsable access to the content that supports their program — reference materials alongside guided experiences, all organised by theme. When a client opens a folder item linked to a Collection, it doesn't just hand them a document. It queues a full guided experience directly into their journal — prompts, exercises, reflections — delivered one step at a time.
It's the difference between handing someone a handbook and opening a door they can walk through whenever they're ready.
More than documents. Folders that start guided experiences.
Smart Folders hold two types of content — and the difference matters. Static resources give clients reference materials they can return to. Collection Links trigger structured coaching experiences directly in their journal.
Reference materials, always available
Your clients need things they can come back to — programme handbooks, methodology overviews, reading lists, assessment reports. Smart Folders let you upload PDFs that members can view and download whenever they need them. No searching through emails, no asking you to resend. The resources are there, organised by theme, available from day one.
Guided experiences, triggered by the client
This is where Smart Folders go beyond a file library. When you add a Collection Link to a folder, opening it queues a full sequence of coaching prompts, exercises, or reflections directly into the client's journal. A folder item labelled "Daily Check-In" might deliver three reflection prompts the client works through in order. A "Problem-Solving Framework" walks them through a structured thinking exercise step by step. The client chooses when to start — the platform delivers the experience.
Self-directed, coach-designed
You design the structure. Your clients decide when to engage. A morning check-in ritual they trigger each day. A reflection sequence they return to after a difficult week. A framework they explore before a session because they want to, not because you told them to. Smart Folders let you create the conditions for self-directed coaching without losing the structure that makes it meaningful.
Build the structure once. Every cohort inherits it.
Smart Folders are created at the program level and inherited by every cohort based on that program. Your core content travels with the structure — and each cohort can be tailored without changing the original.
Program-level foundations
When you set up Smart Folders in a program, every cohort based on that program receives the same folder structure and core content automatically. Your programme handbooks, methodology overviews, foundational exercises, and standard reflection sequences are available to every group without rebuilding anything. Change the program, and every cohort updates.
Cohort-level tailoring
No two groups are exactly alike. At the cohort level, coaches can add supplementary resources to any existing folder — reading materials relevant to a specific group's industry, additional exercises based on themes emerging in the cohort, or resources shared during live sessions. The program-level content stays locked and consistent. The cohort-level additions let you respond to what's actually happening in the room.
Clean for the client
Your clients don't see the mechanics behind this. They see an organised content library within their program — folders they can browse, documents they can open, experiences they can start. If a folder has no content relevant to them, it simply doesn't appear. No empty shells, no confusion, no platform noise. Just the resources that matter.
Coaching that clients can reach for — not just receive.
The journal delivers content to your clients. Smart Folders let them come to it. Together, they create a coaching experience that works both ways — guided when it should be, available when it's needed.
Daily rituals and recurring practices
Some coaching works best as a habit. A folder with a daily check-in sequence lets clients start each morning with intention — triggering a short reflection that appears in their journal, ready to complete. You design the practice once. They return to it as often as they need. The structure supports the habit without you needing to deliver it each time.
Session preparation, client-led
Pre-session worksheets and reflection prompts sit inside a folder clients can access before every coaching conversation. They arrive prepared — not because you sent a reminder, but because the material is always available and clearly organised. You spend less time catching up and more time going deeper.
Resources that don't expire
Not every piece of coaching content has a shelf life. Reference guides, framework overviews, and foundational reading are the kind of material clients return to months after they first encountered it. Smart Folders keep these resources accessible for the duration of the program — not buried in an email thread or lost in a chat history.
See how Smart Folders fit your coaching practice.
Book a walkthrough and we'll show you how to organise your coaching content into structured, browsable folders — with Collection Links that turn folder items into guided client experiences.