Between sessions, your clients have each other.
When the session ends, the conversation goes somewhere the coaching can't follow.
If you run programs for groups and cohorts, the real work happens between sessions. So does the conversation about it — in a group chat, a social-media group, or a separate community tool. Away from the coaching, it drifts — noisy at first, then quiet, and you're the one keeping it alive. Sometimes it never starts.
Communities start the conversation from the coaching itself. The check-ins your clients answer in their journal become posts for the small accountability group you set up in their cohort — and you read them all. Open a discussion for the clients you add, and what they share stays beside the coaching instead of drifting away. Built for coaching, not for a scoreboard.
Some of a workshop's best coaching happens in the corridor afterwards. Communities give your program that corridor — just outside the room where you meet.
You open the discussion. Your clients make it theirs.
Your clients post when something happens, not when the next session is due. A win on Monday, a question by Wednesday, a thought on the week's reading — each goes to the discussion you opened for it.
The win, shared on the day
Your client has the conversation they've been putting off, and it goes better than they feared. They don't wait a fortnight to tell anyone. They write it up in the discussion you set aside for wins — a few lines, a photo of the whiteboard, and a link to the video that helped, playing right there in the post. By the evening, three people on the program have said well done.
A thread, not a scroll of messages
A client asks how the others handle a manager who cancels every one-to-one. Three people answer beneath it, and a fourth replies to the answer that rang true. A like is there for the days when there's nothing to add but thanks. The question and its answers stay together, instead of scrolling away under tomorrow's jokes.
Support that doesn't wait for you
Giving hard feedback is the week's sticking point. The most useful answer comes from someone in the same cohort — the one who tried it on Tuesday and found a way through. Discussions give your clients that between sessions, without you on call every evening. You set them up, add a word when a thread needs a coach, and leave the rest to your clients. And you arrive at the next session to a group that's further along.
Check-ins answered in their journal. Read by their group.
Nobody has to think of something to post. The conversation starts from the check-ins your clients answer, shared with a handful of people from their cohort doing the same work — their accountability group.
The check-in becomes the post
Friday evening, your client sits down with four questions — how their energy is, where the pressure sits, what gave them something back this week, and what drained them. They answer in their journal, question by question. When they finish, the whole check-in goes to their group in their name, every answer in full. Nothing to retype into a chat. No separate update for you. The reflection and the accountability are the same ten minutes.
Accountability between peers, not a register
Once they've checked in, your client reads how the others got on. A like for the person who had a rough week. A comment for the one who tried something that worked. The group sees how many are still to check in this time — no list of who missed a fortnight ago, and no chasing from you. They turn up for each other.
Paced by the program
Check-ins go out when the program needs them — the end of the first week, the halfway mark, the week before you finish. Send one to a cohort once and every group in it gets its own. Five groups, five conversations, nothing set up five times. Your clients answer, their group reads, and you read every answer too, so you walk into the next session knowing how each group's week went. The rhythm comes from your Member flow.
Only the people you add. Nobody keeping score.
Your clients share the honest things in a coaching community — the stalled project, the doubt they haven't told anyone. That takes knowing the people beside them, and somewhere calm to say it.
Who's on the program, you included
You decide who's in each community, and your clients can't add themselves. Every cohort also comes with a directory of who's on it — you and your coaches included, marked as their coach — with nothing for you to set up. Before anyone posts, your clients can see who's on their cohort and who's coaching them.
Your clients choose what they share
Each client decides whether they appear in the directory and which contact details anyone sees — an email, a phone number, a website, or nothing at all. A profile shows who someone is and what two people have in common: the same cohort, the same small group. It reads like an introduction, because it is one.
Quiet until there's something for them
Nothing in a community is built to keep your clients scrolling. When someone replies to them in a discussion, a quiet cue says so and clears once they look. No unread count piling up while they're away, no backlog to work through. They come in for the coaching, and the conversation is there beside it, under the same sign-in, on a phone or a laptop.
See how Communities fit your coaching practice.
Book a walkthrough and we'll show you a community as your clients see it, a check-in reaching their group, and what the week between sessions looks like when they have each other.