This collection builds leadership from the inside out through nine specific, observable habits — the kind that change how people experience your leadership in everyday moments. Each habit follows a consistent rhythm designed to move clients from understanding through practice to reflection, including a micro lesson, blind spots, journal prompts, a five-day habit builder, and post-practice reflections.
The nine habits are organised across three themes:
Listening & Presence
Be the Last to Speak — Create space for others to think before sharing your own view.
Set the Emotional Tone — Recognise that your emotional state shapes how your team thinks and performs.
Slow Down When It Matters — Bring your full attention to the moments that carry disproportionate weight.
Ownership & Clarity
Own the Outcome — Take responsibility for what happens on your watch as a mindset that builds trust and agency.
Model What You Expect — Close the gap between your stated values and your visible behaviour.
Clarity Over Comfort — Say what needs to be said, directly and respectfully.
Curiosity & Systems Thinking
Assume Positive Intent — Lead with curiosity instead of accusation.
Use Curiosity, Not Control — Ask better questions instead of giving more direction.
Spot the System, Not Just the Symptom — Look for root causes and patterns, not just surface-level problems.